Joan K. Ustin & Associates, LLC helps growing organizations enhance productivity and profitability, and meet the challenges that accompany change.  The firm specializes in human resources and organization development. Our approach is to assess the current situation, identify solutions, and then implement solutions as a coach to, and in partnership with, the client.

Typical services include:

  • Organization assessments, such as employee opinion surveys, leadership practices audits, and training needs analysis;
  • Design and development of human resource systems, such as employee selection, performance management, and succession planning systems; and
  • Design and delivery of training programs for managers and employees that address defined gaps in competencies

Clients are broad-ranging, including healthcare, financial and environmental services, law firms, technology, manufacturing, educational institutions, and human services organizations.